As a product manager, I have been involved in conducting market and competitor research, creating prototype UX/UI documents, setting development goals, synchronizing between the Israeli and Ukrainian development teams, analyzing product performance metrics, identifying areas for improvement, and implementing solutions to enhance product usability and user satisfaction.

In product marketing, I have successfully created go-to-market strategies that have increased product awareness, adoption, and revenue growth. I have also developed product positioning and messaging that effectively resonated with our target customers and differentiated our products from competitors.

In the domain of growth hacking, I was responsible for driving user acquisition, engagement, and retention through various digital marketing channels. I created and maintained the company’s website, managed SEO strategy including blog management, meta data optimization, and backlinking, which resulted in placing the brand on the first page of Google search results. As well as achieving low CAC for Facebook ads. Furthermore, I managed email marketing campaigns and developed outbound activity and lead generation tactics by overseeing SDR teams located overseas. By implementing these tactics, I was able to increase the company’s user base and drive revenue growth.

In my role as a business operations professional, I oversaw the daily activities and functions of the company, utilizing various software and tools to automate and streamline operations, managing budgets and financial planning. I focused on improving processes, establishing standard operating procedures, and identifying areas for improvement using strong analytical and problem-solving skills. Additionally, I motivated and managed teams in different domains of company needs, including hiring, training, developing work contracts, and managing employee stock options. As well, I was responsible for creating work agreements with international manufacturers in the USA and Europe, enforcing QA methods, identifying reliable shipping providers, and creating packing methods to optimize product shipments

As a Customer Success Manager, I was responsible for ensuring that our clients achieved their desired outcomes and obtained maximum value from our products or services. This involved developing and testing user journey onboarding processes, managing support teams to guide customers post-onboarding, and ensuring a positive experience with our brand. I also utilized various tools to manage customer interactions and created a comprehensive knowledge hub to offer centralized help desk support.